Beautiful collections of clothing with excellent and personalised customer service.
Felicity M
Sydney, AUS
★★★★★
Delivery is always so quick and staff are so friendly. Great selection of basics!
Elisha M
Sydney, AUS
★★★★★
For online shopping (I am in regional Queensland) buying from Basics Department ALWAYS feels very personal, attentive and human! The staff are extremely kind and helpful and go out of their way to make the online experience a positive one.
Mary S
Eumundi, AUS
★★★★★
I usually don't leave reviews but I've recently bought my third pair of jeans from Basics Department (now I've got a pair of white, back and blue denim jeans). The service was just as amazing as the first two times. I'm so impressed with the way my orders have been packaged and the personalised note makes me feel like I've received a present each time! Thanks for shipping all the way to Germany.
Kim P
Koln, GER
★★★★★
I have ordered online a few times from this store and they are extremely professional. The postage is quick and they add a beautiful personalised note. The products are all fantastic quality and super stylish.
Alexandra C
Sydney, AUS
★★★★★
I recently made my first purchase from the Basics Department. I was thoroughly impressed by: a.) My package arrived in less than 24 hours, and b.) The packaging itself was beautiful, my item was carefully packaged and came with a handwritten note. It is for these reasons that I will shop at the Basic Department again!
Jordyn R
Melbourne, AUS
★★★★★
I am very happy with my Saint James Breton top from the Basic Department. It was shipped that day, but due to COVID related postal delays it took a few days to arrive. I look forward to my next purchase of a good quality purchase as part of a capsule wardrobe.
Heidi W
Sydney, AUS
★★★★★
Quality pieces, quick delivery. Overall great customer service experience.